Games

Call of Dragons: How to contact the customer support service

Call of Dragons is a brand-new MMOSLG fantasy conquest recreation. Developed by the creators of Rise of Kingdoms, Farlight Games, it has a contact of RTS gameplay and city-building to it. Players want to construct their very own base alongside the bases of different gamers, which you’ll view on the globe map and go to. They should battle enemies that seem close to their lands on the map and collect sources that can be utilized to improve their military, heroes, and different buildings. Post-launch, the extraordinarily creative cutscenes and improbable storytelling of this recreation have gained the hearts of gamers throughout the globe. The want to contact Customer Support has been continuously rising in Call of Dragons.

Though the recreation efficiently delivered all the key components that one expects from this style, there are nonetheless lots of points that want to be addressed by the builders. Some followers face hindrances in the kind of in-game bugs, account-related points, and queries relating to in-app purchases. We need all customers to have a clean and hassle-free gaming expertise with out being bothered by in-game bugs. Here’s our step-by-step information to contacting the customer support crew of Call of Dragons.

How to Contact Call of Dragons customer support

The support crew has already answered many often requested questions on the recreation’s official web site. But if anybody couldn’t fulfill himself, the Call of Dragons Story customer service is out there to contact anytime to reply the queries from the gamers. 

There are two methods to contact the customer support crew of Call of Dragons. Players can both contact through the in-game Support part, or they will attain out to the Developers at Farlight Games straight, through their social media handles.

How to Contact through in-game Customer service possibility

Players should launch the recreation on their units. Once the in-game dwelling display screen has loaded, they need to adhere to the steps beneath:

  • Tap on the Lord Profile/Avatar Icon situated at the top-left nook of the display screen.
  • This would take you to the Profile menu. You will discover 4 further choices below the Profile menu, viz, More Info, Rankings, Legions, and Settings. Players should navigate to the Settings choices subsequent.
Call of Dragons Settings menu
Image through Farlight Games
  • Under the Settings menu, faucet on the Support possibility as soon as you discover it.
  • This would take you to the Player Support Chat window the place the chatbot would greet you with lots of FAQ choices to select from. If your problem falls below any of these, simply faucet on that to obtain the repair for it. If not, sort out key phrases out of your problem and faucet on the Send button to see if the chatbot comes up with one thing useful.
Call of Dragons Player Support section
Image through Farlight Games
  • At this level, nonetheless, a Player Support button would present up simply above the textual content message space. You can faucet on that anytime you’re feeling the chatbot shouldn’t be in a position to provide you with an appropriate repair to your problem. Tapping on that will join you with a Live Agent from the Player Support crew. He would enter the chat window when he’s out there.
  • Make positive that you just describe your problem intimately to him and fix screenshots/movies for higher help. To achieve this, faucet on the Gallery/Photo icon situated to the proper of the text-input field.
  • The Live Chat Support can be energetic until your question is resolved. You can do a number of follow-ups in the chat thread. So, as soon as you’re linked with Player Support, be sure to keep energetic. often go to the Support part to see if anybody from the crew has replied.

It can be higher should you join with the Player Support crew throughout their hours of operation, i.e., between 09:00-18:00 GMT+8. This would guarantee a faster response from the crew.

How to Contact the Developer Team Directly

You might mail the Developer crew straight right here. Another method might be to attain out to the Developers straight, through their Social Media handles. @callofdragons is the support Twitter deal with of Call of Dragons for catering to queries from customers. You can attain out to the crew at @callofdragons which is the official Facebook ID of Call of Dragons. Players ought to moreover do a follow-up on their Discord server, the place tons of passionate followers are there to assist customers resolve their queries.

Suntil, dealing with any points in contacting the Call of Dragons customer support crew? Head straight to our feedback part and get your queries resolved. Happy Gaming!

For extra Mobile Gaming information and updates, be part of our WhatsApp groupTelegram Group, or Discord server. Also, comply with us on Google NewsInstagram, and Twitter for fast updates.


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