Games

Battlefield Mobile: How to contact the customer support service

Battlefield Mobile is a extremely anticipated and the newest addition to the Battlefield franchise. From the home of EA Games, this battle royale title asks customers to prepared their squad to deliver it, to the battlefield and expertise the explosive spectacles Battlefield is well-known for. As you prepare for all-out fight, create your individual loadout of weapons, class-specific devices, and extra. From its open-beta take a look at itself, customers globally have flocked in to strategize and command in fast-paced PVP modes and get a sneak peek of it. The want to contact the Customer Support group has consistently been rising in Battlefield Mobile.

Though the recreation efficiently delivered all the key parts that one expects from this style, there are nonetheless a variety of points that want to be addressed by the builders. Some followers face hindrances in the type of in-game bugs, account-related points, and numerous different technical points. We need all customers to have a clean and hassle-free gaming expertise with out being bothered by in-game bugs. Here’s our step-by-step information to contacting the customer support group of Battlefield Mobile.

How to Contact Battlefield Mobile customer support 

The support group has already answered a variety of regularly requested questions on EA Sports’ official web site. But if anybody couldn’t fulfill himself, the Battlefield Mobile customer service is accessible to contact anytime to reply the queries from the gamers.

There are 3 ways to contact the customer support group of Battlefield Mobile. Players can both contact from in-game menu choices, they’ll contact by way of the official assist web site of EA Games, or else they’ll attain out to the builders at EA immediately, by way of social media handles.

How to Contact by way of in-game Customer Service Option

Launch the recreation in your machine. Once the in-game house display screen has loaded, adhere to the steps beneath.

  • Tap on the Settings (cogwheel) icon current at the prime proper nook of the house display screen. The Game Settings menu would pop up in your display screen.
  • You will discover the Support button on the prime proper nook of the in-game Settings menu. Navigate to that subsequent.
Battlefield Mobile In Game Settings Menu
Image by way of EA
  • Once you achieve this, you might be re-directed to the Battlefield Mobile assist web site. You will discover a devoted Answer Headquarters, the place a variety of regularly requested queries from customers have already been answered.
  • Finally, you simply have to choose the matter of your question, to view the generally requested queries. You might even enter key phrases out of your question to filter out the undesirable outcomes. It is probably going that you’ll come throughout your precise situation over there and get a repair for the similar.

Reporting a Bug

If you don’t get the meant outcomes and your situation is totally different, you’ve to increase a question in opposition to it. To achieve this, adhere to the steps beneath:

  • Come again to the in-game Settings menu and faucet on the Report button, current on the fast left of the Support Button. But earlier than that, make certain to copy/pay attention to your Player ID, Match ID, and different necessary particulars current in the Settings menu. You shall be needing these whereas elevating a ticket.
  • The EA Games Contact web page now masses in your display screen. You want to choose Battlefield Mobile from the checklist of EA Products. This would load the EA Case Information Page.
  • You want to choose the platform you might be enjoying on and the matter of your question to proceed.
  • Once performed, click on on Select Contact Option. At this stage, you want to log in together with your EA Games account to proceed. If you should not have an current EA Games account you’ll be able to at all times log in together with your Facebook account however we’d recommend you create a brand new EA account in that case. Once you log in, the support web page asks you for the following inputs:
    • Your Name
    • Email Address
    • Player ID
    • The topic of your question
    • An in depth description of your situation (Do point out your Player ID and the Match ID for higher help).
    • Relevant attachments, in the type of screenshots.
  • Once you submit your question an EA Advisor would get again to you in your mail ID inside 72 hours.

How to Contact by way of the official support web site

Players can immediately go to the official web site of EA Games and entry the customer service possibility from there. It might be one other different in the case the place gamers are going through login issues and can’t entry the in-game support possibility.

  • Visit the official assist web site of EA Games here.
  • You will discover two tabs on the official assist web site, specifically, Help with a Game and Manage your Account. Navigate to the former tab.
  • Choose Battlefield Mobile from the checklist of video games, subsequent. It can be proper at the starting since it’s the Developer House’s newest title. This would take you to the Answer Headquarters web page of this recreation. You can entry the FAQ part from right here and provides your enter as properly, to the EA Community.
Battlefield Mobile Help Center
Image by way of EA
  • To report a bug, scroll down to the backside of the webpage and faucet on the Contact Us button. This would end in the loading of the EA Sports Case Information Page. The route forward is the similar as we have now mentioned in the earlier part.

How to Contact the Developer Team immediately

Another strategy might be to contact the Developers immediately. If the situation nonetheless persists, chances are you’ll mail them immediately right here. or contact them by way of their social media handles. You can attain out on their Official Twitter deal with i.e., @EAHelp which seems to be ahead to catering to the queries of the customers. Additionally, you are able to do a follow-up on the Discord server of Battlefield Mobile the place tons of passionate followers are there to assist customers resolve their particular person queries.

Still, going through any points in contacting the Battlefield Mobile customer support group? Head straight to our feedback part and get your queries resolved. Happy Gaming!

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